Careers

NIC+ZOE is an American fashion brand proudly rooted in Boston. The close-knit company reflects the spirit and wanderlust of its founder and designer, Dorian Lightbown, who named the brand after her two children—Nicholas and Zoë. NIC+ZOE is widely recognized for its distinctive colors and patterns, feminine textures and soft neutrals designed to deliver luxurious comfort to women who make busy look good. This company is primed for growth and looking for strong candidates to join a great team.

The NIC+ZOE Corporate Offices are located in Natick Massachusetts. If you are interested in joining our fun + growing team, please see below for a listing of our current openings. To apply, you can email your resume and cover letter to careers@nicandzoe.com , please reference the title of the position you are applying for in the subject of the email. For information regarding our summer internship program with local universities and colleges, please email interns@nicandzoe.com . We look forward to hearing from you! Thank you!



Currently Open Positions

MASSACHUSETTES
PART-TIME SALES ASSOCIATE - Chestnut Hill, MA
BRAND MARKETER - RETAIL - Natick MA

PENNSYVANIA
FULL TIME STORE KEYHOLDER - King of Prussia, PA
PART TIME STORE KEYHOLDER - King of Prussia, PA

NEW YORK
PART TIME STORE KEYHOLDER - Roosevelt Field Mall, Garden City, NY


MASSACHUSETTES

PART-TIME SALES ASSOCIATE - Chestnut Hill, MA

CORE RESPONSIBILITIES

  • Deliver a transformational customer experience
  • Influence customer buying decisions through knowledge of quality and style
  • Assist with visual product standards including replenishment and sizing
  • Achieve store and personal goals to develop and enhance the business
  • Demonstrate commitment to loss prevention
  • Perform cashier duties, maintain cash wrap area as necessary

  • SKILL SET REQUIREMENTS

    • Excellent team player
    • Genuine curiosity and interest in people, fashion, and style
    • Exceptional selling skills
    • Technical proficiency in computer applications and POS systems

    EDUCATION AND EXPERIENCE

    • Strong personal selling and customer relations experience
    • Six months of customer service experience, retail experience preferred
    • Must be available to work store schedule, including nights and weekends on an as-needed basis
    • Can stand comfortably for long periods of time; able to lift boxes up to 50 pounds

    HOW TO APPLY

    Qualified, highly motivated applicants should email his/her resume, to careers@nicandzoe.com. Please reference ‘Sales Associate - Chestnut Hill’ or 'Sales Associate - Copley Place' in the subject line.


    BRAND MARKETER - RETAIL

    The Brand Marketer - Retail will help shape NIC+ZOE’s brand strategy and communication across DTC channels, both in-store and online. This role will be responsible for the management and the execution of retail marketing initiatives, programs and campaigns including email marketing, in-store display, direct mail, special events, and advertising that raises the NIC+ZOE brand profile and strengthens sales. Candidate will facilitate cross-functional meetings between Creative Services, Retail, E-Commerce and Merchandising in order to align on marketing activations that achieve ROI for overall brand objectives. The ideal candidate should be able to concept and lead marketing strategies that drive brand awareness, customer engagement and traffic to our retail stores and website. This role requires a creative, self-starter who is passionate about retail marketing and can thrive in an entrepreneurial environment.

    CORE RESPONSIBILITES

    Brand Strategy

    • Partner with the internal Marketing team to lead, concept and develop Seasonal Marketing Plans and collection-based brand strategy.
    • Collaborate with the internal Design and Merchandising teams to understand collection inspiration and key storytelling messages.
    • Design and manage the strategy and creative inspiration for direct mail and email acquisition channels.
    • Build strong relationships within internal departments to ensure marketing message consistency and adherence to brand guidelines.


    Brand Communications + Marketing Strategy

    • Manage the development, execution and roll out of retail marketing initiatives, budget and activities (includes creative concept development, determining assets and launch strategy).
    • Provide new and innovative brand communication proposals that improve brand awareness.
    • Partner with internal Retail and E-Commerce teams to build out the NIC+ZOE profile in-store and online .
    • Establish communication cadence with appropriate mall centers to develop local retail marketing strategy .
    • Produce / coordinate all retail events and sponsorship opportunities .


    Analysis

    • Define key KPIs for retail marketing initiatives and activations and partner with internal stakeholders to ensure programs align with the overall brand strategy
    • Synthesize data generated from all retail marketing communications and deliver monthly ROI reports.
    • Deliver competitive analysis and identify trends through online research, monitoring social channels and conducting in-store visits; analyze results to help identify opportunities for future growth.
    • Leverage consumer and web analytics data to formulate strategic insights and deliver effective consumer led digital campaigns and brand experiences.


    KEY PARTNERS:

    • Marketing Team
    • Ecommerce Team
    • Retail Team
    • Retail
    • Design Team

    REPORTING STRUCTURE

    The Brand Marketer – Retail will report into the Integrated Marketing Manager.

    SKILLSETS NEEDED:

    • Strong written and verbal communications skills
    • Creative thinker and understanding of visual design
    • Collaborative team player with the ability to work cross functionally across all company teams
    • Positive attitude, high energy, self-motivated multi-tasker
    • Comfortable building analytical tools and ROI calculations
    • Thrives in working in an entrepreneurial environment.
    • Brand ambassador beyond the work day and excited to have a big impact on a growing brand.
    • Proficient in MS Office (especially in Excel), experience with design programs (Adobe).

    Travel may be required; occasional evenings or weekends for event support.

    EDUCATION AND EXPERIENCE

    • B.A. or B.S. in Marketing, Communications or Business
    • Minimum 4-5 years of experience working in related field required; fashion background is a plus
    • Compensation commensurate with experience

    HOW TO APPLY

    Qualified, highly motivated applicants should email his/her resume, to careers@nicandzoe.com. Please reference “Brand Marketer-Retail” in your subject line.


    PENNSYVANIA

    FULL TIME STORE KEYHOLDER - King of Prussia, PA

    CORE RESPONSIBILITIES

    • Meet and exceed daily store sales and profit goals
    • Analyze and react to business trends regarding assortment, communicating sell through, stock levels, customer feedback and opportunities to increase sales to corporate office
    • Motivate staff to meet store goals and comply with company policies and procedures.
    • Ensure merchandising concepts are set up and maintained
    • Perform and supervise store opening/closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing facility
    • Conduct daily store meetings to ensure accurate and consistent brand communication with employees
    • Perform inventory responsibilities including the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain operational integrity


    SKILL SET REQUIREMENTS

    • Professional sales development and seasoned motivator to staff
    • Excellent interpersonal skills
    • Clear communication, both written and verbal
    • Strong leadership skills including the ability to communicate internally at all levels within the organization and externally with clientele.
    • Ability to read and analyze selling reports, identify sales trends, and react to the needs of the business.
    • Comfort in making decisions and mediating conflict in a team environment
    • Proficient in PC based software including Outlook, Excel, and Word
    EDUCATION AND EXPERIENCE

    • College degree preferred
    • Minimum 2 years of experience in a retail environment.
    • Must be available to work store schedule, including nights and weekends on an as-needed basis.
    • Can stand comfortably for long periods of time; able to lift boxes up to 50 pounds.
    HOW TO APPLY

    Qualified, highly motivated applicants should email his/her resume, to careers@nicandzoe.com. Please reference ‘Full time Store Keyholder- King of Prussia’ in the subject line.


    PART TIME STORE KEYHOLDER - King of Prussia, PA

    CORE RESPONSIBILITIES

    • Deliver a transformational customer experience
    • Influence customer buying decisions through knowledge of quality and style
    • Assist with visual product standards including replenishment and sizing
    • Achieve store and personal goals to develop and enhance the business
    • Demonstrate commitment to loss prevention
    • Perform cashier duties, maintain cash wrap area as necessary
    SKILL SET REQUIREMENT

    • Excellent team player
    • Genuine curiosity and interest in people, fashion, and style
    • Exceptional selling skills
    • Technical proficiency in computer applications and POS systems
    EXPERIENCE

    • Strong personal selling and customer relations experience
    • Six months of customer service experience, retail experience preferred
    • Must be available to work store schedule, including nights and weekends on an as-needed basis
    • Can stand comfortably for long periods of time; able to lift boxes up to 50 pounds


    HOW TO APPLY

    Qualified, highly motivated applicants should email his/her resume, to careers@nicandzoe.com. Please reference ‘Part time Store Keyholder- King of Prussia’ in the subject line.


    MASSACHUSETTES

    PART TIME STORE KEYHOLDER - Roosevelt Field Mall, Garden City, NY

    CORE RESPONSIBILITIES

    • Deliver a transformational customer experience.
    • Influence customer buying decisions through knowledge of quality and style.
    • Assist with visual product standards including replenishment and sizing .
    • Achieve store and personal goals to develop and enhance the business .
    • Demonstrate commitment to loss prevention.
    • Perform cashier duties, maintain cash wrap area as necessary.
    SKILL SET REQUIREMENTS

    • Excellent team player .
    • Genuine curiosity and interest in people, fashion, and style.
    • Exceptional selling skills .
    • Technical proficiency in computer applications and POS systems.
    EXPERIENCE

    • Strong personal selling and customer relations experience .
    • Six months of customer service experience, retail experience preferred .
    • Must be available to work store schedule, including nights and weekends on an as-needed basis.
    • Can stand comfortably for long periods of time; able to lift boxes up to 50 pounds.
    • HOW TO APPLY

      Qualified, highly motivated applicants should email his/her resume, to careers@nicandzoe.com. Please reference ‘Part time Store Keyholder- Roosevelt Field Mall, Garden City, NY’ in the subject line.